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Account settings
Create and delete your professional profile, change and update your account settings, and begin the process of closing your facio.social account.
Create professional profile
As a facio.social user, you have the option of enabling a professional profile in addition to your social profile.
Your professional profile is an online résumé and portfolio of your creative career. Unlike your social profile, it can be viewed by people who aren't a facio.social user.
Professional profiles are currently aimed primarily at performers and creative professionals working with the theatre and screen sectors. However, we are working to add support for other creatives and parts of our industry.
You don’t currently have a professional profile. To create your profile, click below.
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Your professional profile has been created
Your professional profile has been created. To begin editing and managing your profile, click here.
Remember, you must also enable your profile (verified account required) before it is visible.
Delete professional profile
If you no longer need your professional profile, you can request to delete it by clicking below. Once we have received your request, we will delete your profile after seven days. Please be aware that this will also delete* any information, credits, skills, awards, recommendations and media you have added to your profile.
Deleting your professional profile will not close your facio.social account, and you can create a new professional profile at any time.
If you want to hide your professional profile while updating or making changes to your profile, you may prefer to disable your profile instead. To do this, click here.
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*As outlined in our Privacy Notice, deleted credits, skills, awards, recommendations, media and other information is retained on our servers for a short time to protect the integrity of the platform. However, you will not be able to view or restore deleted items.
Your professional profile is being deleted
We have received your request to delete your professional profile. Your profile will be deleted seven days after you made the request.
To cancel this request, please email hello@facio.social within seven days of making the request.
Appear in directory
The member directory is an online directory of facio.social members looking to connect with other creatives across the platform. Like social profiles, the member directory is only available to facio.social members who are signed in to their account.
Choose whether you appear in the directory using the switch below. Hiding your profile from the member directory does not stop your profile being visible through other features.
Appear in directory?
Change account type
If you need to change your account type, you can submit a request below. Please include the reason for the change. You must meet the eligibility criteria for the new account type, and we may require further information to verify this.
You are not able to change your account between a personal, organisation and project account.
New account type
Reason for change
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Change account type
We have received your request to change your account type. If we need any more information, we will contact you by email, otherwise we aim to complete your request within 48 hours.
Update country of residence
Recently moved to a new country? Update your country of residence below.
We use this information to help optimise and improve your experience of the platform. Updating your country of residence does not change your location on your social or professional profiles.
Country
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Close your account
If you no longer wish to be a facio.social member, you can begin the process of closing your account by clicking below.
After you have made your request, your account will be deactivated, but remain open for 30 days. During this time, you won't be able to login to your account, but you can reactivate it by emailing hello@facio.social.
Your account will be permanently closed* 30 days after making your request.
Once closed, you can create a new account (subject to meeting our eligibility criteria), but any data from your old account will be permanently lost. We cannot guarantee availability of your previous username if you later create a new account.
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*As outlined in our Privacy Notice, certain information is retained to protect the integrity of the platform and for the purpose of crime prevention.
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